Delivery gives us Options for postage

Royal Mail tracked 24 1-day delivery £4.00

Royal Mail tracked 48. 2-3-day delivery £3.95

Free postage over £60.00

Royal Mail Special Delivery. Guaranteed Delivery before 1.00 pm Monday to Friday. £8.00

International Shipping.

Due to popular demand, we have now started shipping quilting fabric to the USA, AUSTRALIA and worldwide!!!

When we started delivery to the USA we found prices ranging from £30 to £189 for the same parcel.   Therefore, we have a flat rate charge for delivery to the USA and AUSTRALIA of £35.

This ‘should’ be adequate for a parcel weighing around 1kg or, 5m of fabric. Of course, we will get the cheapest price possible and as a business, we never aim to make any money from postage or delivery.

If any orders warrant more delivery costs, then we will contact you via email and ask if you wish to proceed with the order, before we cut any fabric. Consequently, if the charge is more than we need we will refund the excess back to the card used for the purchase.

HOW MANY COMPANIES OFFER THIS TO THE CUSTOMER?

If you have any questions whatsoever please email us at info@alanteatherquilting.com

Delivery explained and disclaimer.

*At Alan Teather Quilting we know how important quilting is to you. We will always endeavour to get your purchases on their way to you the same day as you place the order. Because we use Royal Mail as our preferred delivery company we must abide by their regulations. The main one for both us as a sender and you as a recipient is that Royal Mail will not entertain any claims for missing deliveries before 15 days have passed. If you do not receive your parcel in a timely manner, please do contact us to let us know but we cannot proceed a claim on your behalf before 15 days have passed after which we will vigorously chase this to a positive outcome. We are aware of all the horror stories of delivery companies and as a business, we will complain on your behalf at any time.

We have seen periods of increased amounts of orders to deal with daily, so we have had to put into place the following.

Any orders received before 09.00 AM will go out, where humanly possible that same day. Any orders received AFTER 09.00 AM will go out the next working day.

For example, you place an order with Alan Teather Quilting at, say 03.30 AM in the morning on the 1st of February. We will pick that order up when we arrive at our unit at 09.00 on the 1st. It will be sent out that same day.

If you place an order at 2.30 PM on the 1st of February, then it will be sent out the next working day. I.E. the 2nd of February because we received the order after 09.00 AM.

As stated at the top of this we will endeavour to send all parcels out the same day because we know how your orders are special, but we must cover ourselves in the odd event there are delays.

We will also endeavour to send you an email to let you know your parcel has been posted.

About Us

Alan Teather Quilting is a new venture built on old fashioned principles. We pride ourselves on going the extra mile to satisfy our valued customers in Hartlepool, the North East and further afield.

Contact Us

Unit 8, The Bis, 13-17 Whitby Street, Hartlepool, TS24 7AD

07889 480224

info@alanteatherquilting.com

What 3 Words:  inches.shall.fails

(A very short walk from the Railway Station).

Sun & Mon: Closed
Tues – Sat: 10:00am – 4:00pm

(please ring to let us know when you are visiting)

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INTRODUCTION TO BEGINNERS QUILTING WORKSHOP